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cPanel explained
- Email and FTP setup.

Email Setup

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It's important to keep in contact with your future visitors/customers, and the easiest way to do it is via emails. So, managing your emails accounts becomes a priority, and C-Panel's email manager is the right tool to use in order to create/edit new email accounts, forward emails, create and manage mailing lists and auto-responders, etc.

New email accounts.
You already have an email account, which is your username@mywebsite.com (replace username and website name with your own). But let's say on your website you have a Contact page and you want to have a contact email like contact@mywebsite.com. You will use the Mail Manager Main Menu // Add/Remove/Manage Accounts option to access the Mail Account Maintenance page.

Step 1. In the Mail Account Maintenance page click the [Add Account] link at the bottom of the page.
Step 2. In the Add Mail Account page enter the name of the account, the account's password, and the account's quota (amount of disk space the account can use).
Step 3. Click the [Create] Button.

To edit/remove the accounts created, go back to the Mail Account Maintenance page where you will find the appropriate links: [Delete], [Change Quota] and [Change Pass]. You can also read the mail using a web mail client or set an Aging option (the number of days after which the email will be automatically deleted).

Default email address.
It is an interesting feature that allows you to redirect, bounce or drop mails that are sent to an invalid email address for your domain. Invalid can mean that the sender made a typo when writing the name of the recipient or, another example; although you don't have a support@mywebsite.com email address somebody decided to send a message to that email address. Click on [Default Address].

Step 1. In the Default Address Maintenance page click the [Set Default Address] link at the bottom of the page.
Step 2. Enter the complete name of the email address you wish the email to be routed to. If you wish to send to multiple addresses, please separate them with a comma (,).
Step 3. Click the [Change] Button.

Once you set up a default address, to "delete" it you have to change the way the invalid emails are handled. If you wish to drop them and send an error back to the sender, use :fail: as the new default address. If you wish to just drop them, use :blackhole: as the new default address.

Forwarding emails
If you already have an email account that you use, you can still create new accounts and forward the incoming messages to that account. Click on [Forwarders] to access the Forwarding Maintenance menu.

Step 1. In the Forwarding Maintenance page click the [Add Forwarder] link at the bottom of the page.
Step 2. In the Add a new Forwarder page enter the name of the email address you wish to forward from, and the complete name of the email address you wish the email to be forwarded.
Step 3. Click the [Add forwarder] button.

To remove a forwarder, go back to the Forwarding Maintenance page where you will find the [Delete] link next to the forwarder.

Auto-responders.
If you have a standard message for your support email address or if you are unavailable for a specific period of time, you can use the Auto-responders option to setup a message that will be delivered automatically to anyone sending an email to any of your email accounts. Click on [Auto-responders] to enter the auto-responder maintenance screen.

Step 1. In the Auto-responder Maintenance page click the [Add Auto-responder] link at the bottom of the page.
Step 2. In the Add a new Forwarder page enter the name of the email address you wish to send the auto-responses from, the name you wish the message to come from, the subject and the message of the email. Choose the character set and message's type: HTML format or not.
Step 3. Click the [Create/Modify] button.

Note: You can use special tags to insert information into the message that is returned to the user:

  • Tag: %subject% - the subject sent to the auto-responder.
  • Tag: %email% - the sender's email from the message sent to the auto-responder.
  • Tag: %from% - the sender of the message sent to the auto-responder.

To delete or edit an auto-responder, go back to the Auto-responder Maintenance page where you will find the appropriate links.

FTP Setup

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Managing FTP accounts are very similar with managing e-mail accounts; you will have a FTP Account Maintenance page, a FTP Add Account page and so on, just like setting up the emails. There are a couple of differences that need to be addressed:

  1. The first page is the FTP Manager. Beside the [FTP Accounts] link you have links to allow or not anonymous access, to write a welcoming message and to selectively shut down any active FTP connections. Anonymous FTP access is no longer used on a large scale so we will not explain it further.
  2. There is a new option in the FTP Add Account page compared with the Email Add Account page; you get to choose a directory. If you enter a single / in the directory text field, the new FTP user will have read and write access to the entire public_html directory and all directories under it. In other words the directory will be the "landing page" or the "root directory" for the FTP user. If you want to restrict access, try creating sub-folders and set the directory there. Example: set directory to: /bogdan/ to restrict the FTP account access to the /bogdan folder inside the main /public_html directory.

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